Coming Soon

Butler Technik Diag PRO is coming soon

Butler Technik Diag PRO gives service teams and customers a clearer view of heater diagnostics, connected devices, live operating data and fault status, all from one secure dashboard.

Live data

Voltage, temp, hours

Faults

Active and historic

Access

Teams and customers

Butler Technik Diag PRO dashboard showing connected devices, active faults, working hours and heaters requiring attention
Dashboard view

Dashboard overview

Fleet health, active faults, working hours and heaters requiring attention in one operational view.

Product Value

A clearer technical picture before the next callout

Diag PRO is being designed to bring heater condition, connected devices, active faults and useful readings into a clean dashboard for support and service workflows.

What the platform will help teams do

View connected diagnostic devices across customers, fleets and workshops.

Monitor heater status remotely before a physical inspection is needed.

Check active and historical faults with lockout visibility.

Review live technical data including voltage, temperature and working hours.

Support customers and service teams faster with one shared diagnostic view.

Reduce unnecessary back-and-forth troubleshooting and repeat information requests.

Voltage

12.8 V

Temperature

63.4 C

Working hours

1,530.5h

Active faults

2

Service time

120 days

Technical status in one place

Connection state, heater condition, voltage, temperature, working hours and service timing are grouped for faster support triage.

Features

Focused tools for diagnostics, support and visibility

Every feature is shaped around the information Butler Technik teams and customers need when a heater needs attention.

Live Device Dashboard

Track connected diagnostic hardware, connection health and heater state from a single control view.

Fault Code Monitoring

Surface active and historical fault codes with severity, start time and clear status.

Customer Heater Overview

Organise heaters by customer, location, serial number and assigned support workflow.

Remote Diagnostics

Give engineers the data they need to triage issues before visiting site or requesting more details.

Technical Data Logging

Capture voltage, temperature, working hours and status snapshots for service history.

Back Office Tools

Support internal teams with account, subscription, device and ticket visibility.

Secure Access

Role-aware access for administrators, technicians and customers as the platform grows.

Mobile-ready Future Support

Responsive foundations for engineers and customers checking diagnostics away from the desk.

Dashboard Preview

Dashboard preview

A closer look at the Diag PRO interface across fleet overview, heater diagnostics, support context and connected device filtering.

Dashboard view

Connected devices overview

Connected devices, live health indicators and support actions at a glance.

Diag PRO dashboard overview with fleet health metrics and heater attention table
Dashboard view

Live heater status

A heater-level diagnostic assessment with telemetry, voltage, temperature and service status.

Heater detail screen showing diagnostic assessment, telemetry status, voltage, temperature and service time left
Dashboard view

Fault and support visibility

Operating context, fault evidence, customer visibility and service planning in one place.

Support readiness screen showing operating context, fault evidence, telemetry evidence and service planning
Dashboard view

Device and customer grouping

Searchable inventory with connection state, heater model, faults, subscription status and last seen data.

Devices and heaters table with customer, model, connection, status, voltage, temperature, faults and subscription columns

Stops wasted callouts, saves you money

Diag PRO is intended to support internal teams, engineers, fleet monitoring and customers who need clear visibility of heater condition without waiting for scattered updates or repeated checks.

Internal Support Teams

A faster way to review device condition, active faults and recent heater readings during support calls.

Service Engineers

Remote context before inspection, helping engineers arrive with clearer fault history and unit status.

Fleet Monitoring

Grouped visibility for customers and teams managing multiple connected heaters across locations.

Customer Visibility

Plain, reliable diagnostic status for customers who need to understand heater condition quickly.

Coming Soon

Interested in early access?

Register interest for updates on launch plans, demo availability and customer access.

Launch preparation

Screenshot slots, messaging, navigation and responsive layouts are ready for review and iteration.