Remote 4G diagnostics for Webasto & Eberspacher heater fleets

Professional heater diagnostics with secure remote visibility across your fleet.

Butler Technik gives fleet operators, workshops, technicians and customers a secure remote view of connected heaters: live status, active faults, lockouts, voltage, temperature, working hours and support history.

Fleet Operations Snapshot

Live heater health, fault evidence and service plan visibility

Online

Devices online

18

Active faults

3

Avg voltage

12.4V

Avg temp

64.1C

HTR-000001Webasto Thermo Pro 90Running12.8V63.4COnline
HTR-000002Eberspacher Hydronic M-IIFault10.9V81.2CStale
HTR-000003Autoterm Air 4DLocked Out12.3V74.9COnline

Diagnose before dispatch

See heater status, fault codes, voltage, temperature, lockout state, and last heartbeat before a technician leaves base.

Support Webasto & Eberspacher

Built for professional heater fleets using Webasto, Eberspacher and similar diesel heater platforms.

Reduce costly downtime

Low voltage, flame failure, overheat, fuel pump and fan faults can be reviewed remotely with evidence.

Customer-safe access

Customers see only their own heaters, reports, service status and support options.

What you can see remotely

The information technicians need before a site visit.

Voltage

Supply drops during startup

Temperature

Overheat and thermal trend checks

Lockout

Clear visibility of locked-out heaters

Working hours

Usage-based service planning

Reports

Export-ready diagnostic evidence

4G heartbeat

Online, stale and offline tracking

Why it is beneficial

Faster support, fewer wasted trips, better customer confidence.

A remote diagnostic record helps identify whether a heater needs a battery check, fuel system inspection, combustion air investigation, customer guidance, or a full technician visit. It gives the support team a cleaner conversation and gives customers proof that the heater is being monitored professionally.

Built for support teams

Fault history, service notes, reports, billing status and customer-specific access are kept together so the whole team works from the same evidence.